Customer Care: Over Coat

*Cashmere is living fiber. The secret to its longevity is minimal handling, expert care, and seasonal restoration.*

1️⃣ Rotation & Rest

Never wear cashmere daily. Rotate between coats to let fibers recover. Limit wear to 2 consecutive days.

2️⃣ Brushing

Use a soft boar-bristle garment brush after each wear. Brush top-down, slow, and gentle to realign fibers.

3️⃣ Steaming

Use distilled water in a handheld steamer, 6–8 inches away. Never iron directly.

4️⃣ Spot Cleaning

Blot stains immediately with pure water and a white cloth. For oils, apply cornstarch 24 hrs, then gently brush. For anything major: use a luxury garment specialist.

5️⃣ Professional Cleaning

Dry clean only once per season, using a certified luxury cleaner familiar with high-grade cashmere.

6️⃣ Storage

Store in breathable cotton garment bags in cool, dry, humidity-controlled spaces (50–55% humidity). Use cedar or lavender sachets — never plastic bags.

7️⃣ Pilling

Use professional-grade depillers or fine cashmere combs. Never pull pills by hand.

8️⃣ Environmental Protection

Avoid fragrances, backpacks, and extended sitting while wearing. Handle as you would fine art.